Communication with Stakeholders

Stakeholder Concerns and Topics Communication Channel
Employees
  • Remunerations and benefits
  • Workplace safety
  • Labor/management relations
  • Employee rights
  • Organizational operations
  • Employee suggestion box
  • Employee satisfaction survey
  • Labor/management meetings/employee welfare committee/occupational safety andhealth committee
Shareholders/investors
  • Economic performance
  • Governance
  • Sustainable development strategy
  • Ethics and integrity
  • Investor relations box : ir@taimide.com.tw
  • Organizational helpline : (03) 5896088 ext. 1862
  • Financial statements andannual reports
  • Periodic communicationchannels
  • Annual general meeting of shareholders
  • Investor relations website
  • Investor conferences
  • Irregular participation in investment forums held at home and abroad
Customers
  • Supply chain management
  • Green product management
  • Customer satisfaction
  • Quality improvement
  • R&D and innovation
  • Enquiry box : marketing@taimide.com.tw
  • Enquiry hotline : (03) 5896088 ext. 1211~1213
  • Regular communication and discussionmeetings
  • Participation in supplier conferences
  • Annual customer satisfaction survey
  • Customer audit
  • Annual product presentation at the TPCA Show
Supplier
  • Green product management
  • Compliance
  • Safety and health
  • Ethics and integrity
  • Supplier box : purchase@taimide.com.tw
  • Supplier hotline : (03) 5896088 ext.1851
  • Phone calls/emails/price negotiationmeetings
  • Annual evaluation andon-site inspection
  • Report box for violation of business ethics
Government
  • Energy and resourcesaving
  • Environmental education
  • Occupation safety and employee health
  • Compliance with labor regulations
  • Labor/management relations
  • CSR box : csr@taimide.com.tw
  • CSR hotline : (03) 5896088 ext. 1502
  • Participation in seminars/policy publicitymeetings/policy presentations
  • Participation in relevant training courses, training programs, forums, and seminars.
  • Reporting review results and in-house audit
  • Document exchange and telephone communication
Local communities
  • Pollution prevention
  • Occupational safety and health
  • Noise and odor
  • Community andpro bono engagement
  • Environmental management
  • CSR box : csr@taimide.com.tw
  • CSR hotline: (03) 5896088 ext. 1502 (Xinpu Plant)
  • CSR hotline: (037) 987656 ext. 2815 (Tongluo Plant)
  • Irregular visit of borough heads andresidents of local communities
  • Participation in neighborhood residents assemblies